1.What is your package of tiles?
Standard box with wooden pallets. Customized request is available.
2.How long is the lead time of tiles?
30 working days after receiving your deposit if we have to produce, and 7~15 days after receiving your deposit if we have stock. All mosaic tiles base on your quantities.
3.I would like a unique shape/size. Can Rockpearl do that?
Yes! Rockpearl has the ability to create a new style to meet your requirement if none is available from the factory.
4.What’s the best way of cleaning tile?
Glass tile is a very low-maintenance surface.It is stain-resistant, and can be cleared of everyday household grime with the wipe of a damp cloth.You also can use any cleaning agent in preference to those specific to glass surfaces.
7.Where should I install tiles and where not?
Just about anywhere in your home or office and so on, if that's what you like...Most wall tile should only be put on the wall, but most floor tile can be installed almost anywhere.
8. How do I make payment?
We received,L/C,T/T,Western Union,MoneyGram,Paypal,or the other methods.
9. How can I know your quality.
Detailed photos and free sample will be able to verify our quality.
10. Are you a trading company or factory?
We're trading company with factory. We maufacture products ourself and we source from other collaborative factories too which guarantees a competitve price and product variety.
11.How to Contact you?
Send inquiry to us at this website,our professional sales will contact you ASAP.
12. Are you a factory or a trading company, and what’s your advantages?
We’re a company with factory.More than 10 years experience,with professional woker and matured processing,so we can ensure on-time delivery time and have big production capacity,also can ensure the quality level.
Full responsibility for any product problems;as a trader assurance supplier, we ensure the transaction security.